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Return and repair

Click on this link to send a request. Do not forget to pass on the information below and we will contact you as soon as possible.

The following data is required for proper handling:

  • Order number
  • The package is already opened Yes / No
  • Request type 
    • Exchange
    • Repayment
    • Repair
  • Reason for request 
    • Item does not meet expectations: return within 14 days
    • Item does not meet expectations: exchange within 14 days
    • Item is defective upon receipt
    • Item is defective within warranty period
    • Item is defective beyond warranty
  • And add an explanation to your request

We thank you for your application and help you as quickly as possible.